At Ozark Federal Credit Union, the security of your accounts is our top priority. We understand the stress and inconvenience that can come with a lost or stolen debit card, which is why we have streamlined the process to get you the help you need quickly.

Report It Immediately

If your Ozark Federal Credit Union debit card has been lost or stolen, the first step is to report it right away. This will allow us to take immediate action to prevent unauthorized use of your card and protect your accounts. You can reach us 24/7 by:

During Business Hours: Call us directly at 573-686-7221 or toll-free at 800-786-7221. Our team is here to assist you promptly.

After Hours or Weekends: Don't worry if it's outside our regular hours. Simply call 866-508-2693, or if you're traveling internationally, dial 515-558-7608. We're always available to help.

What We Need from You

To expedite the process, please have the following information ready when you call:

• Your full name
• Account number
• If available, your card number
• The name on the card

Rest assured, once you report your lost or stolen card, we'll take immediate action to protect your account and finances. Your peace of mind is our priority.

Planning a trip out of state?

Let us know beforehand! Notify a Member Service Representative or speak with an OFCU teller to place a travel alert on your account. This simple step ensures seamless access to your funds while you're away.